My Property Vault
HomePrivacyOpen the app →

Support

We're here to help.

Have a question, found a problem, or need help with your vault? Reach out and we'll get back to you.

  • Email: support@mypropertyvault.com
  • Phone: 888-VAULT-00

Frequently asked

How do I build my inventory?

Open the app, set up your home, and walk room by room taking a photo of each wall. Then tap Activate AI Inventory Builder and our AI creates your itemized inventory automatically.

Is my data private?

Yes. Your vault is private to you and isolated from other users, with encryption in transit and at rest. See our Privacy Policy.

How do I redeem the FREEVAULT free year?

Sign up, then go to Account → Subscription and enter the code FREEVAULT for one free year of Premium — no credit card required.

How do I cancel or delete my account?

You can cancel a subscription from Account → Subscription at any time. To delete your account and data, email support@mypropertyvault.com.

© My Property Vault, LLC. All rights reserved. · Privacy · Terms